Sacramento Exercise

Need help with your fitness equipment purchase? Visit our Help Center for expert support. We're here to help you get the most out of your home gym.

Help Center | Sacramento Exercise

How do I apply promo/discount codes?

Do I have to pay sales tax?

What type of payments do you accept?

Payments, Discounts, and Sales Tax

Can I edit or add anything to my order?

How do I cancel my order?

What is your cancellation policy?

Order Management

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Order Issues

Do you ship worldwide?

Do you ship to Alaska or Hawaii?

How do I track my order?

What is your shipping policy?

Do you offer in-home assembly?

Do you offer expedited shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

Do you offer free shipping?

How much does shipping cost?

Shipping & Delivery

When will I get my refund?

How do I start a return?

What’s your return policy?

Do you offer refunds or exchanges?

How do I make a return?

Returns & Refunds

Where can I order replacement parts?

Who do I contact for service?

Parts & Service

How do I set up Preva on my Precor?

Precor Preva

Do you offer financing or payment plans?

Yes, we offer several options to help you finance your new fitness equipment purchase. We have partnered with select partners, including Affirm*, Synchrony, and shopPay**. Each offer 0% APR financing plans to approved customers. Please checkout as gu

Yes, we offer several options to help you finance your new fitness equipment purchase. We have partnered with select partners, including Affirm*, Synchrony, and shopPay**. Each offer 0% APR financing plans to approved customers.Please checkout as guest after adding items to your shopping cart and choose the partner you&apos;d like to finance with.*Rates from 0&#x2013;36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR.**Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Faffirm.com%2Flenders&amp;data=05%7C02%7Cdusty%40topfitness.com%7C9dcf95df474442f5f50b08de2397aa9b%7C92d5e0fede42464e9c1ee059ec0cd083%7C0%7C0%7C638987331563141770%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=aFBpn2yDldDfFoLMvCmf94OeOm6GqireqPdn4iGe2rY%3D&amp;reserved=0" data-linkindex="9" title="Original URL: http://affirm.com/lenders. Click or tap if you trust this link.">affirm.com/lenders</a>. Options depend on your purchase amount, and a down payment may be required. State notices to consumers <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.affirm.com%2Flicenses&amp;data=05%7C02%7Cdusty%40topfitness.com%7C9dcf95df474442f5f50b08de2397aa9b%7C92d5e0fede42464e9c1ee059ec0cd083%7C0%7C0%7C638987331563159815%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=jwwjvAD8n2Cau8wuLCUgNGAeIrAsH5YqjPMVAvtE42c%3D&amp;reserved=0" data-linkindex="10" title="Original URL: https://www.affirm.com/licenses. Click or tap if you trust this link.">https://www.affirm.com/licenses</a>.

All articles

Categories